In the unlikely event that something goes wrong, don't worry-all Urban Jungle products are covered by our comprehensive warranty plan. Luggage is backed by a 5 Year International Warranty, while backpacks and duffels are backed by a 12 Month International Warranty.

This warranty covers only manufacturing defects and does not cover any damage caused by normal wear and tear. We know luggage and backpacks have to withstand a lot - which is why we make ours durable. But like your favorite sneakers, our products will scuff and scratch as you use it. Essentially, we see it as unavoidable, and character building.